ArqAngel
Aesthetic & Wellness
Medspa

ArqAngel Aesthetic & Wellness MedspaArqAngel Aesthetic & Wellness MedspaArqAngel Aesthetic & Wellness Medspa

ArqAngel
Aesthetic & Wellness
Medspa

ArqAngel Aesthetic & Wellness MedspaArqAngel Aesthetic & Wellness MedspaArqAngel Aesthetic & Wellness Medspa
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    • HOME
    • ABOUT US
    • SERVICES/BOOKING
      • SERVICES OFFERED
      • BOOK NOW
    • MEMBERSHIPS
    • CONTACT US
  • HOME
  • ABOUT US
  • SERVICES/BOOKING
    • SERVICES OFFERED
    • BOOK NOW
  • MEMBERSHIPS
  • CONTACT US

Terms and Conditions

1. Eligibility:

  • All Clients must receive a Good Faith Exam from our MD, Idrees Mohiuddin before receiving any treatments.
  • Clients must complete a health assessment form and disclose their medical history before receiving any treatments.
  • Services are not recommended for individuals with certain medical conditions (e.g., kidney disease, heart conditions) or those who are pregnant or breastfeeding without prior medical clearance.

2. Service Disclaimer:

  • IV vitamin therapy and IM boosters are not intended to diagnose, treat, cure, or prevent any disease.
  • Results may vary between individuals, and no specific outcomes are guaranteed.

3. Appointments and Scheduling:

  • Services are offered on a concierge basis, subject to availability.
  • A 24-hour notice is required for cancellations or rescheduling. Failure to provide adequate notice will result in a $50 no-show fee.

4. Membership Terms (if applicable):

  • Memberships require a minimum commitment of three (3) months.
  • Early cancellations within the commitment period will incur a $150 cancellation fee.
  • Memberships automatically renew monthly after the initial commitment period unless canceled with a 30-day written notice.
  • Membership benefits are non-transferable and do not roll over to the next month.

5. Refund Policy:

  • All sales are final. No refunds will be issued for unused services, treatments, or packages.
  • In cases of adverse reactions, a partial credit may be issued upon review by the medical staff.

6. Liability Waiver:

  • By receiving services, clients acknowledge the risks associated with IV vitamin therapy and IM boosters and agree to release the provider from any liability arising from treatments.

7. Travel Fees:

  • Currently, travel fees are waived as part of our promotional offer.
  • Travel fees may be implemented in the future, and clients will be notified in advance.

8. Booster Add-Ons:

  • Additional boosters can be added to IV treatments or administered via IM injection at the listed rates.

9. Conduct and Behavior:

  • The provider reserves the right to refuse service to any individual exhibiting inappropriate or unsafe behavior.

10. Privacy and Confidentiality:

  • All personal and medical information provided by clients will be kept confidential and used solely for treatment purposes.

11. Amendments:

  • These terms and conditions are subject to change at any time. Clients will be notified of updates prior to their next appointment.

REFUND POLICY

We prioritize customer satisfaction and transparency. Please review our return policy below to understand the terms for IV hydration and IM injectables:

1. No Refunds for Services Rendered:

  • Due to the nature of IV hydration and IM injectable services, we are unable to offer refunds once a service has been administered.

2. Prepaid Packages and Memberships:

  • Prepaid packages and memberships are non-refundable.
  • In cases of documented medical contraindications, partial credit may be considered on a case-by-case basis.

3. Adverse Reactions:

  • If a client experiences an adverse reaction during or after a treatment, they must notify the provider immediately. Any credits or adjustments will be determined by our medical staff after a thorough review.

4. Cancellations and No-Shows:

  • Appointments canceled with less than 24 hours' notice will incur a $50 fee.
  • No-shows are non-refundable, and fees may apply as per our cancellation policy.

Unsuccessful IV Placement:

  • If our RN is unable to successfully place the IV after two attempts, the client may opt for an IM injection if appropriate, or reschedule the appointment at no additional charge.
  • No refunds will be provided for unsuccessful IV placements, but the value of the service can be credited toward a future visit..

6. Gift Cards:

  • Gift cards are non-refundable and cannot be exchanged for cash or credit.

7. Dispute Resolution:

  • Any disputes regarding charges or refunds must be submitted in writing within 30 days of the transaction date.
  • By receiving services or purchasing products from ArqAngel's, you acknowledge and agree to the terms outlined in this return policy. For questions or further clarification, please contact us directly at 562-545-3020.

PRIVACY POLICY

Privacy Policy coming soon

Copyright © 2024 ArqAngel Aesthetics & Wellness Medspa - All Rights Reserved.

I. Mohiuddin, MD

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